Return Policy

Last updated: April 2024

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Fore Genomics Return and Refund Policy

Fore Genomics offers a 30-day return policy, which means you have 30 days after placing your order to request a refund.

To start a return, you can contact us at info@foregenomics.com.

You can always contact us for any return questions at info@foregenomics.com. 

Exceptions / non-returnable items
Once a sample has been submitted to our lab, we can no longer accept a return.  Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@foregenomics.com.

GDPR compliance (General data protection regulation)

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HIPAA compliance (Health insurance portability and accountability act)

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Informed consent requirements

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Data anonymization and pseudonymization Regulations

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